To the Haber Dermatology Patient Community:
As most of you are probably aware, Governor DeWine announced on April 27th that medical practices may reopen as of May 1, but with changes intended to minimize the spread of COVID-19.
We have been working on re-entry protocols for a few weeks already, and we are pleased that our safety protocols meet or exceed those mandated by the government. We will take all steps to ensure that we are a COVID-protected facility.\
A COVID-19 Protected Facility Means:
- Patients will be contacted prior to their appointment and will be asked relevant COVID-19 screening questions. It is important that patients provide accurate information. If necessary, we will reschedule your appointment, for your safety as well as ours.
- Unless absolutely necessary, we ask that you come to the office alone, and we will ask you to wait in your car until called to come inside.
- All patients must wear a mask to enter our facility, and all of us will be wearing masks as well.
- Upon arrival, we will check your temperature and again ask screening questions. For patients who must use the waiting room, it has been reconfigured for social distancing. In addition, acrylic cough and sneeze barriers have been placed at the reception and checkout areas.
- We are designating one staff member as Safety Monitor. Her job is to ensure that throughout your visit, social distancing is maintained, and masks are worn.
- We routinely use relevant health histories and daily temperature monitoring of all clinic staff and patients as part of our strategy to prevent contagion. Additionally, and where available, we follow all government guidelines on use of testing to monitor staff.
- We use suitable equipment/PPE (Personal Protective Equipment) as recommended by the Center for Disease Control (CDC) or another equivalent governmental agency.
- In addition to using proper PPE and meticulous hand sanitizing, we use appropriate cleansing, disinfecting and sterilization procedures throughout the office/clinic, specifically, all chairs, exam rooms and all surfaces will be sanitized after every patient encounter. We also use proper waste disposal methods for any materials that could be contaminated.
- We will advise patients of hand washing protocols in the office/clinic and how to change gloves, gown and masks.
- Our staff have received additional training with regards to proper COVID-19 infection control methods
- Whenever possible and preferred, we will continue to offer teledermatology visits as well.
- Very importantly, during our hair transplantation procedures, Dr. Haber is the one performing the surgical steps of your procedure, rather than delegating it to unlicensed technicians.
These protocols will remain in place until health and safety experts declare that the risk has passed. Until then, this will be our new normal!
Call our regular number at 216-932-5200 to schedule your in-person or teledermatology visits or talk with a medical assistant.
Robert Haber, MD